21st Century Living

Life everlasting – is it a good thing?

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A recent NY Times article, On Dying After Your Time, poses many topics for discussion that must be addressed.  I knew before I even started to read the article that readers will have varying opinions on the matter of extending life beyond its appointed time to die.  These opinions will be based on ethics, biases, age of the reader, and religious beliefs, to be sure, but another factor that comes into play is the personal experience of each reader.

My father and my sister-in-law, both of whom have died from Alzheimer's in the past five years.
My father and my sister-in-law, both of whom have died from Alzheimer’s in the past five years.

If the reader has watched a loved one perilously balanced in limbo with a ravaged-by-disease body and/or mind, that reader might lean towards declaring that too much is being done to artificially prolong life.  In the past five years of my life, I have watched both my father and my sister-in-law die from Alzheimer’s.  Who they were at the end of their lives didn’t come close to resembling who they were pre-disease.  If the reader has had no experience with this aspect of life and death, that reader may feel more comfortable with the decision to throw every treatment possible at the patient with the goal of allowing that person to live as long as humanly – or scientifically – possible.

One of the issues presented in the NY Times article is the fact that as we live longer, there is an increase in the amount of chronic illnesses – a fact that certainly stands to reason.  “This rise in chronic illness should also give us pause about the idea, common to proponents of radical life extension, that we can slow aging in a way that leaves us in perfectly good health…The evolutionary theory of senescence [growing old; biological aging] can be stated as follows: while bodies are not designed to fail, neither are they designed for extended operation.”

The author of the NY Times article is an 83 year old man who closes out the piece by stating, “We are not, however, obliged to help the old become indefinitely older.  Indeed, our duty may be just the reverse: to let death have its day.”

If you haven’t yet formed an opinion on the matter of  life-extension at all costs – I encourage you to do so before it’s too late.  Life and death decisions are best made well in advance of the necessity of such decisions.

December 2013 Celebrations

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Photo by Scott Bauer.
Photo by Scott Bauer. (Photo credit: Wikipedia)

Only 31 days left in 2013.  Here are a few serious and not so serious dates to celebrate:

Monthly events:  Bingo Month; and Write a Friend Month (a real, paper letter, not a Tweet, text, e-mail, FB post, etc.)

  • Dec. 1: Eat a Red Apple Day; and World Aids Awareness Day
  • Dec. 3: National Roof over your Head Day (definitely something for which to be grateful)
  • Dec. 5:  End of Hanukkah (Chanukah); and Bathtub Party Day
  • Dec. 6:  St. Nicholas Day
  • Dec. 7:  Pearl Harbor Day
  • Dec. 8:  National Brownie Day (yum!); and International Children’s Day (I’m happy for the children in my life)
  • Dec. 10:  Human Rights Day
  • Dec. 12:  National Ding-a-Ling Day (probably not the same intent as that from the song “My Ding-a-Ling” written and recorded by Dave Bartholomew; also covered by Chuck Berry in 1972)
  • Dec. 16:  National Chocolate Covered Anything Day
  • Dec. 21:  Humbug Day; and 1st Day of Winter (makes sense)
  • Dec. 24:  National Chocolate Day (I’m sensing a trend)
  • Dec. 25:  Christmas Day
  • Dec. 26:  Kwanzaa; and Boxing Day
  • Dec. 27:  National Fruitcake Day (do they drop them off tops of buildings?)
  • Dec. 31:  Make up your Mind Day (I will make up my mind not to have any New Years resolutions)

Olivia Wise – a 16 year old champion

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I just supported Tribute Page.  The attached link takes you to a page that spotlights a strong teenager who never let her brain cancer diagnosis bring her down.

Olivia Wise was diagnosed with cancer in 2012.  She and her parents knew that this diagnosis could be a death sentence and even though she fought against the cancer, she never gave in to its antics.

When this young woman received the news that there were no more treatments available to her, she recorded a cover of Katy Perry’s song, “Roar” and on the same day, in that same recording studio in September of this year, she sang a song that she wrote at the age of 11 called, “Simple Girl.”  Both songs are amazing in their import – especially if you consider the fact that Olivia had to struggle for each breath needed to complete each song.  Both songs can be purchased on ITunes at 99 cents each.

The goal of recording “Roar” was that she wanted her family and friends to be left with her voice, singing a song that depicted who she was.  She chose not to be identified as the cancer that ravaged her body.  Olivia wanted people to remember her as a tiger, a fighter, and a champion.  She wanted her loved ones to hear her roar long after she left this earth.

Olivia Wise died Monday, November 25, 2013.

Roar on, Olivia.

Disposable human beings

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Feds: DSHS neglected disabled to cut costs, may owe $16M | Local News | The Seattle Times.

You can’t open a newspaper these days without reading about budget cuts to Federal, State, and City services.  Memos are flying around these offices demanding across the board reductions or else!

The State of Washington figured out a way to save more than one million dollars and its Department of Social and Health Services is the brainchild of this impressive savings coup: deprive those with developmental disabilities the required services mandated by law that help them to function better in society.  The required services include physical and occupational therapy, personal-care training, speech therapy, guided behavioral norms, job skills, and recreation.

Two dozen developmentally disabled residents of Lakeland Village in Spokane, Washington – a state and federally funded long-term care facility – were denied these services for two years – most likely causing irreparable damage to these residents.  Let’s see – two dozen residents for two years – how many times was the law broken as a result?

41,231 times

How did they pull it off?  They moved a couple dozen residents from the intermediate-care facility of Lakeland Village into its nursing facility which is cheaper because that part of the facility does not have to provide the specialized services that the developmentally disabled residents need.  The relocated men and women received excellent medical care – most of which wasn’t called for – but they were deprived of all the quality-of-life services they needed most.  This violation of federal law means that the facility received federal funds in error – funds that were meant to cover legally mandated services at the facility.

When the investigation was launched and DSHS was told to provide documentation for the time period in question, there was little evidence that the specialized services had been provided.  In response, DSHS stated, “We didn’t make good documentation, or indeed, we didn’t provide some of them (documents).”  It is thought that the reason the paperwork wasn’t found, is that it doesn’t exist.

The State tried to cut its budget by $1 million by fraudulently withholding required care services.  The investigation continues while it is estimated that the federal government will penalize the State of Washington/the Department of Social and Health Services in the amount of $16 million.

English: Garbage bins in a row, during prepara...
(Photo credit: Wikipedia)

But you and I already know that the biggest price has already been paid by the disposed of human beings.

Baby Boomers remember 11/22/1963

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Please answer the following two questions:

  1. What were you doing when President John F. Kennedy was shot? (West Coast Pacific Time for that was 10:28 a.m.)
  2. What did you feel as a result of his assassination – either right then and there and/or the days and weeks following?
English: John F. Kennedy, photograph in the Ov...
John F. Kennedy in the Oval Office. (Photo credit: Wikipedia)

I was in my 5th grade classroom at St. Bede the Venerable elementary school in La Canada, California, when suddenly, the school’s public address system came on in our classroom, broadcasting what appeared to be an urgent radio message.  The Principal of the school gave no preamble to the radio broadcast, it simply became suddenly audible in our classroom.  When I was able to focus, as a fifth grader, on what was being said, I recall hearing “The President of the United States has been shot; John F. Kennedy was shot during a motorcade in Dallas, Texas and is not expected to live.”  (Or words to that effect.)

My teacher, Sister Mary Fahan told us kids to put our heads down on our desk and pray.  It seemed so startling to me – it was a heavy moment for which us fifth graders didn’t have 100% understanding, but the young boys and girls in my classroom felt the heaviness of the moment anyway.  Many of us were crying at the words coming forth over the speakers in our classroom – urgent and shocking words that stuttered from the radio announcer’s mouth.

School was dismissed and when my sister, Mary, and I were picked up by our mom, we climbed into her red and white 1957 Chevy Bel Air Nomad station wagon and joined our tears and fears with those of our mother’s.

Then for the remainder of November and into early December, it seemed as though the only story being covered on our little black and white (somewhat brown and white) television screen were the news updates and somber funereal activities inherent with the death of a President.

I recall that after I recovered from the initial shock of the incident, the impatience of a nine-year old took over due to the bombardment of constant television coverage that echoed around the walls of our house.  I yearned for normalcy, and for me that meant a return to TV episodes of Lassie reruns and new episodes of My Three Sons.  Perhaps what we experienced during that 1963 tragedy is not unlike what the children of the 9/11 era felt when their lives were invaded by the tragedy that marks their young lives.

Unfortunately, there seem to be enough horrific world events going on that each and every generation’s children will have memories about which they will reflect as they enter their older years; just as us Baby Boomers reflect on November 22, 1963 and all the other tragedies that have invaded our lives since then.

Driving under the influence of dementia

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It’s the not-so-new DUI that is becoming as rampant as are the increased incidences of Alzheimer’s disease in the world.

danger-147333_640Are you enabling someone in your family by not having the difficult, yet necessary, conversation about driving safety?  “She only uses the car to drive to the grocery store, eight blocks away.”  Oh, is that all?  Well then, nothing could possibly happen that might harm/kill her or harm/kill another innocent driver or pedestrian, or child on his bicycle zooming out of a driveway and into the street.  Right?

In the attached article, Driving with dementia: the dangers of denial,  I go into detail about the hazards inherent with driving under the influence of dementia, so I won’t repeat its content here, but I encourage you to take the time to give it a look-see.  I’m readdressing this issue because of what I witnessed today:

  • A car making an unsafe switch of lanes, barely missing the huge SUV in front of which she maneuvered her car;
  • Then I witnessed this SUV – certainly not understanding the circumstances surrounding this affront to his driving – quickly passing the woman and doing the same to her as had been done to him – abruptly changing back into her lane with nary a few inches to spare between his back bumper and her front bumper;
  • Now I’m behind the impaired driver who stops suddenly at an intersection (we have the green) and she puts her left hand turning indicator on, only she’s not in the left hand turn lane – she’s in the through lane and she’s risking a multiple-car pileup by her actions.  I could not move to the left or right to avoid her so I laid on the horn and fortunately, she proceeded straight ahead, not making her left turn;
  • Further down the road she managed to get into the left-hand turn lane and as I passed her, I clearly saw an impaired and confused woman in her 70’s who appeared unaware of where she was or where she was going.

I was in no position to follow her to assure that she was okay, but I did throw up a prayer that she would get safely to where she needed to be – without harm to anyone else as well – and that her family or someone close to her would do what was necessary to take away her car keys.

Denial about this issue doesn’t solve anything.  Please make the decision today to remove the keys from a person who absolutely should not be driving because of his or her dementia.

You just may save someone’s life.

Freedom of the Press using Boeing as an example.

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‘Squeeze play’ on Machinists is reality elites failed to feel | Local News | The Seattle Times.

I am very pleased to say that I am a subscriber of the only Seattle newspaper still in print – the Seattle Times.  This newspaper writes and publishes varying opinions on local and global issues – even when one journalist disagrees with his or her fellow journalists or – dare I say – the Editors of the paper.  A timely example of freedom of the press was displayed during the showdown between the aerospace machinists unions representing Puget Sound Boeing machinists (blue collar workers) and the higher-up Boeing management who replaced Seattle with Chicago as their ivory tower home base in the year 2001.

English: The top of the Space Needle in Seattl...
(Photo credit: Wikipedia)

Washington State Governor, Jay Inslee, asked for – and received – a special legislative session to present a bill that would award Boeing with delightful tax incentives to entice the company to continue the practice of building their airplanes in the greater Seattle area, a/k/a the Puget Sound region.  This bill was passed but was contingent on the machinists agreeing to an extension of their current union contract period from 2016 to the year 2024.  Additionally, the newly revised contract would not come close to resembling the current contract that both the machinists and the Boeing executives agreed upon when signed a few years back.  If the union membership would vote “Yes” on this newly devised contract, Boeing would keep the 777X in Washington forever more.  If the machinists voted “No” on the contract, Boeing leadership would approach other non-local Boeing sites – those not in Washington State.  Now why would this Washington business want to give their work to another state’s economy?  It’s all about the unions, baby.

Boeing leadership, and the major shareholders of Boeing stock, are sick and tired of machinists and engineers caring about – and fighting for – their rights regarding employee benefits.  Shifting work to non-union locations means that the company doesn’t have to deal with the petty demands of their dedicated workers who are just trying to make a decent living now, while building a decent retirement for later.  One of the major take-aways of the newly crafted contract is the cessation of the machinist’s pension plan, replacing it with a traditional 401(k) savings plan.  Go ahead and say it – many people are thinking the same thing you are: “Shit!  Companies all over the United States are ending employee pensions and cutting back.  You SOB Boeing machinists should stop your whining and just be glad that you have a job!”

On November 11, 2013, the Seattle Times editorial staff printed their opinion of what the machinists should do: Vote Yes for the Boeing 777X.  I encourage you to read the attached article because the Editors no doubt speak for a certain percentage of their readership who believed that the machinists should give up their current contract and take on a new contract – let’s call it Machinists’ ContractX.  Danny Westneat’s “Squeeze play” opinion piece attached at the top of my article, speaks for a different percentage of the newspaper readership – many who work for Boeing – but also those non-Boeing people who understand that when employees are told to sacrifice and cut back on their benefits for the good of the company – everyone in the company should be a part of that sacrifice.

Let’s look at the facts and you can decide if the executives are sacrificing to the same extent as their employees.  Boeing has been racking up profits with its stock exhibiting impressive numbers.  When the markets closed on Monday, November 18th, the stock price was $138.36 per share.  “If Boeing’s CEO, Jim McNerney, retires right now, he will get $265,575 a month.  That’s not a misprint: The man presiding over a drive to slash retirement for his own workers, and for stiffs in the rest of America, stands to glide out on a company pension that pays a quarter-million dollars per month.”  See Anguish many of us understand, by Danny Westneat dated 11/9/2013.

At play here are many emotions and opinions – both in the newsroom and in our living rooms.  On the one hand, people are saying that the machinists ruined it for Washington State by not agreeing to replace their current contract in 2016 with the hastily revised one.  This new contract came about as a result of the Governor and his legislators getting into bed with the Boeing executives and some of the machinist union leaders, to discuss in private what they felt was best for their employees.  As a result, the squeeze was indeed put on the machinists and now they are being blamed for Boeing’s decision to look elsewhere for airplane production that would have provided guaranteed work for current – and future – Boeing employees in the Puget Sound region.

Let’s get back to the disgruntled people who say that Boeing employees should just be glad that they have a job.  Boeing employees are highly skilled workers, and historically they have been paid salary and benefits commensurate to their skills – as is the case with Boeing engineers – many of whom have been with the company for decades.  All the salary and benefit details were agreed upon by Boeing management and Boeing laborers at the beginning of their current contract – the contract for which the terms don’t expire until 2016.  If the machinists voted “Yes” on the newly proposed contract, they would have eight years’ worth of financial takeaways for which they weren’t prepared at the 2016 contract end.

Based on what had been legally agreed upon, these employees had been managing their present lives and gearing up for their future lives, when all of a sudden they were presented with a different financial formula than the one promised in the contract upon which they based these financial plans.  Then the rug was pulled out from under them and the people pulling the rug were those who will bank monthly pension amounts of approximately $300,000 at today’s rate.  Where’s the sacrifice baby?  What am I missing?  Don’t forget, the aforementioned amount is just the pension amount – there are many other richly held benefits held by the executives.  And even if $300k per month was all the compensation each executive were to receive in retirement, that’s $3,600,000 a year.  Shouldn’t that leave some sacrificial wiggle room?

But the article I set out to write is about Freedom of the Press and the wonderful ability for one newspaper to express conflicting views while still being able to retain their jobs.  Newspapers and other periodicals would do well to model the Times so that the reading public can read conflicting journalistic opinions in order to arrive at their own opinions on hotly contested subject matters…

just as I have done in this article.

Lighten up Mondays

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Wealthy class priorities:

A well-turned out man was driving his new BMW convertible.  He had the top down, his right hand on the wheel, and his left arm hanging out the driver’s side window.  With his IPod going full blast and singing at full voice himself, he didn’t notice that a rust bucket of a vehicle had pulled around to pass him and sideswiped the BMW in the process.  The wealthy man pulled to a stop.

“My car!” he cried, “my beautiful car!”

When a policeman came by, the man told the officer about the accident.  His car was a wreck, and it didn’t even have 50 miles on the odometer!

“You’ve got more to worry about than your car, sir” replied the officer.  “You need an ambulance.  Your arm is badly injured.”

The driver looked at his arm and cried, “My Rolex!  My beautiful Rolex!”

Lighten up Mondays

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A couple fishing and hunting stories.  First the fish:

Said a fisherman after removing a tiny fish from his hook and throwing it back into the water:

“Don’t show up around here anymore without your parents!”

;Original title: "Hunting Deer." A d...
(Photo credit: Wikipedia)

A group of friends who went deer hunting separated into pairs for the day.  That night, one hunter returned alone, staggering under an eight-point buck.

“Where’s Harry?” asked another hunter.

“He fainted a couple miles up the trail,” Harry’s partner answered.

“You left him lying there alone and carried the deer back?”

“It was a tough call,” said the hunter, “but I figured no one is going to steal Harry.”

Sex in long-term care dementia units

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Bloomberg Businessweek posted a provocative article, Sex Among Dementia Patients Spurs Call for Policies, that will no doubt get the attention of professionals, and family members alike.  The attached article is well-worth the read, and I have a few comments of my own to add.

English:
(Photo credit: Wikipedia)

I acknowledge that sexual activities most likely occur in every long-term setting out there.  Consenting adults – even those with varying degrees of dementia – need touch and physical connection.  I think it’s fabulous that in spite of the limitations brought about by cognitive impairment, human beings still maintain the desire to give affection, and receive affection.  In some instances, affection may simply be expressed with hand holding or sitting next to someone, hip-to-hip.  Or perhaps a hug and a kiss are involved.  All of these actions are perfectly innocent without harm as long as all touching is consensual.

Some residents may express their need to give and receive affection with more intimate sexual activities, so if both parties are willing and able, I think intimacy is an important part of their well-being.

What about those patients who are already married to someone else?

English: Gender symbols for homosexuality (les...
(Photo credit: Wikipedia)

It takes an understanding and flexible spouse or partner to overlook the intimate activities of their cognitively impaired loved one.  The commitment made between the two parties years ago is a commitment that still resides within the deep recesses of that person’s being – but it’s a commitment that can not be drawn upon and reaffirmed because of memory impairment.  (I think it’s important to not assume that adulterous motivations are in play here.)  Marriage itself may be a concept that is no longer understood by the patient, and as is oftentimes the case – the visiting spouse exists as a friendly visitor, not the wife or husband that the patient used to know.

I can’t predict how I would feel if similar circumstances came my way in the future – my husband and I have not fallen into the cognitive impaired category – yet.  And you don’t have to agree with what I’ve stated above.  The sentiments I have provided come from my own personal beliefs, and from the perspective of having both worked in long-term care in my past, and having had family members who have lived in long-term care housing.

One last thing: As dementia care specialist Teepa Snow stated in the attached article, “No matter what you do, somebody’s going to see you as wrong.”  The issues of sex and intimacy touch many personal, religious, and ethnic biases and beliefs.  There are no completely right or completely wrong answers.  I’m simply thrilled that the long-term care industry has stopped pretending that geriatric sex isn’t happening, and that they are no longer treating it as a taboo subject.  I take comfort in that fact.

November 2013 Celebrations

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As is customary each month, I am providing celebrations – some fiction, some non-fiction – that you might consider in November.

Maple tree on my street
Maple tree on my street

Month: Aviation History Month; and National Novel Writing Month (very interested in the latter because I am still struggling to finalize my own novel)

  • Nov. 2: Book Lovers Day (I am an extreme book lover); and move your clocks back one hour when you go to bed today if you have been observing Daylight Savings Time)
  • Nov. 6: Marooned without a Compass Day
  • Nov. 8: Cook Something Bold Day (for some of you, that may simply be a peanut butter & jelly sandwich)
  • Nov. 11:  Veteran’s Day (thank you everyone who is serving, or has served, your country in this manner)
  • Nov. 13:  World Kindness Day (if everyone observed this holiday every day, there would be no need for wars)
  • Nov. 15:  Clean Your Refrigerator Day; and America Recycles Day (makes sense to me)
  • Nov. 17:  World Peace Day (see Nov. 13)
  • Nov. 21:  Great American Smokeout (millions have quit so it must be possible – will this be your chance?)
  • Nov. 23:  National Adoption Day (in honor of my sister, Mary, and her daughter, Kristina)
  • Nov. 28:  Thanksgiving Day (which doesn’t have to be about food – it can be about feeling and expressing your gratitude)
  • Nov. 29:  You’re Welcome Day
  • Nov. 30:  Stay at Home Because you are Well Day

Caregiver Stress – no one is immune

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Life as a Caregiver and Dealing With Stress Caring for Aging Parents – AARP.  The attached article, written by Dr. Nancy Snyderman, chief medical editor for NBC News, shows us that even doctor-caregivers are not immune from the stress brought on by caregiving.  A year after Nancy and her siblings moved their parents to live near her, Dr. Snyderman became “one of almost 44 million U.S. adults caring for an older friend or family member.”

My dad and I, five years before I became his caregiver; 13 years before he died from Alzheimer's.
My dad and I, five years before I became his caregiver; seven years before he died from Alzheimer’s.

Statistics show that caregivers tend to patients who are loved ones, an average of 20 hours each week – many times on top of part-time or full-time employment.  Before long, Dr. Snyderman came to the realization that she had forgotten to check in on how she was doing.  She gained weight, she slept only a few hours a night, and she experienced burnout – not unlike what many of us have felt as caregivers – or former caregivers – for family members.

In my article, Caregiver: put on your oxygen mask first, I address the importance of caring for yourself first, and the patient second.  “No way,” you say, “my mom/dad/spouse come first; they need me!”  You’re absolutely correct – they do need you, but if you get sick or disabled, you can’t be there for them.  That’s why you need to place the oxygen mask on yourself first, and then on the person for whom you are providing care.

Most of us learn the hard way.  We get burned out and emotionally or physically incapacitated, and then we start taking care of numero uno.  Do yourself – and your loved one – a favor.  If you’ve been ignoring the signs of stress that are enveloping you, stop being such a hero and start taking care of yourself.  You will benefit from such care, and so will your loved one.

The Games People Play or Sandbox Wars

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English: U.S. President Barack Obama meets wit...
U.S. President Barack Obama meeting with Speaker of the House John Boehner during the debt ceiling crisis in 2011. (Official White House Photo by Pete Souza”) (Photo credit: Wikipedia)

So our elected officials – those who claim to represent us – seemed to have been playing games the entire length of the partial government shutdown while countless U.S. citizens were out of work and the economy lost $24 billion amid a cloud of uncertainty and unease.  Here are a few quotes from late in the day, October 16, 2013:

Jay Carney, White House press secretary: “There are no winners here.”  John Boehner, speaker of the House: “We fought the good fight.  We just didn’t win.”

Those comments reminded me of a Joe South song.  What follow are some snippets of the lyrics:

Oh the games people play now. Every night and every day now. Never meaning what they say now. Never saying what they mean…

And they wile away the hours in their ivory towers, till they’re covered up with flowers, in the back of a black limousine…

People walking up to you singing glory halleluiah, and they’re tryin to sock it to you, in the name of the Lord…

Look around tell me what you see.  What’s happening to you and me.  God grant me the serenity to remember who I am.  Because you’ve given up your sanity, for your pride and your vanity.  Turns you sad on humanity, and you don’t give a damn.

The biggest loss for Americans is their respect for their lawmakers.  Senator Chuck Schumer of New York agrees, “It was not America’s finest moment.”

Within a half hour of the finalization of the U.S. government deal, I received a phone call from one of the political parties, asking for a monetary donation to assure that there will be better representation of that party in Congress during the next election cycle.  I abruptly stopped the caller, “You’re asking me today of all days to give money to one of the U.S. political parties?  I’m disgusted with both parties right now, so for you to ask for my money within minutes of the U.S. funding agreement being finalized, is extremely bad timing.”  Then I hung up.

I’m ashamed of these knuckle heads for simply kicking the can down the road, instead of working together to come up with a lasting solution that will benefit their constituents – constituents who can not afford to play their silly games.

“Oh we make one another cry, break a heart then we say goodbye.  Cross our hearts and we hope to die, that the other was to blame.”  The Games People Play, by Joe South.

Baby boomers – don’t throw in the towel!

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Baby boomers still rock | Opinion | The Seattle Times.

Ms. Froma Harrop’s Opinion piece, linked above, challenges all of us Baby Boomers to not surrender to the other groups coming up in the generational ranks.

Are you done at 61?  Closing the door at 64?  Barely alive at 75?  Or are you skipping to my Lou at 82?

Come on everyone – don’t throw in the towel!  As Ms. Harrop said in her Opinion piece, “there’s nothing noble about declaring oneself out of the game, whatever the game is.”  I’m not saying that us Baby Boomers and older don’t have age-related changes – of course we do – but that doesn’t mean that nothing remains for us in the years ahead.  In my recent blog article, A surprising fete by a Baby Boomer! I complained about a Florida reporter’s characterization of something that a 55-year old woman was able to accomplish – even at her advanced age.  Click on the link to my article to get the full gist of my whining diatribe.

Circa 1960's; my dad running a marathon in his late 50;s.
Circa 1960’s: my dad running a marathon in his late 50’s.

I am not advocating that you suddenly decide to beat 64-year old Diana Nyad’s swimming record, unless, of course you feel like doing so.  I am advocating, however, that you explore what you’re able to do and capitalize on it.  Start a new business, volunteer for organizations that you support, or just keep working at your current job as long as you still want to.  Who’s stopping you?  My former father-in-law turned 90-years old on September 18, 2013, and he still plays tennis and is still working at his commercial real estate development company.  If Jimmy were to stop working, he’d probably collapse and die on the spot.  Why?  Because he enjoys being active and productive.  So should you.

Don’t let the younger folks – anyone less than 50-years old – have all the fun!  You can have fun too!  I turned 60-years old this past May.  I’ve always been an active person exercise-wise but most of that centered around taking lengthy neighborhood walks and gentle hikes.  My exceptional and persistent daughter, Erin, decided I could do more.  She purchased six sessions of Bar Method classes for each of us and presented it as my birthday/Mother’s Day gift.  “It’ll be fun!  Once you get there, I know you’ll love it.”

My daughter (the Bar Enforcer), me in the middle, and my sister Mary.
My daughter (the Bar Enforcer), me in the middle, and my sister Mary.

Very presumptuous on her part, but she was right!  After six sessions, Erin dropped out (she has other mind-boggling exercises that she does) but I continued with the program.  The biggest lesson that I learned through this process is that I can do more than I thought I could do.  Bar Method is extremely difficult, but it’s not impossible.  After the first six lessons, I was able to conclude that a) it didn’t kill me; b) it didn’t disable me; and c) I kicked ass!  That’s right – I kicked ass.  I am in a class of mostly 20-50 year olds, and I not only keep up, but sometimes I outlast the younger students.  I go to class once a week and two to three additional times a week I exercise to the Bar Method DVDs at home – courtesy of my husband who installed a ballet bar in our exercise room.  Thanks hubby!

If you lack confidence, go find some!  If you’re hesitant to go it alone, find someone else with your same interests, and go for it together.

You are not done yet.  To quote Ms. Harrop, “Every age group brings something to the party.  And for every generation, the party’s not over until it’s over.”

What are you waiting for?  Come join the party!

A surprising fete by a Baby Boomer!

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Last week, a 55-year old woman who was participating in the Making Strides Against Breast Cancer walk in Ft. Lauderdale, FL amazed everyone, everywhere, when she became stuck on a drawbridge and hung on – standing up, spreading her hands and feet on parts of the bridge – for approximately a half hour until emergency crews were able to lift her to safety.

However, no one was as amazed as a local reporter, a woman in her early 30’s, who couldn’t believe her eyes; couldn’t believe the sight she was seeing; couldn’t imagine that someone of this participant’s age group could possibly succeed at this perilous fete.

What am I getting at?  I wish I could find the news link again so that you could hear how incredulous this reporter was that someone 55-years old could possibly stand there that long.  The emphasis of her report was on the woman’s age as the shocking detail – not that just about anyone hanging onto a drawbridge in the “Jesus Christ” position (as it was later described by those witnessing the fete) would have difficulty holding on for dear life while awaiting rescue.

Is 55-years old elderly?  Is 55 the new 90?

Here's the old lady managing to use a computer at her advanced age.
Here I am, another old lady, managing to use a computer at my advanced age.

Am I overreacting?  I’m 60-years old and I’m far from elderly, but imagine the shock of the aforementioned reporter if someone of my age was the one hanging on the bridge.  That reporter would certainly hustle to get that 60-year old’s autograph, just so she could remember the amazing and surprising fete the ol’ gal had accomplished.

Okay, I’m done now; I’ll get off my soap box if someone would be kind enough to help me down.

Where’s the NIH million$ designated for Alzheimer’s research?

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I wrote the article below with an exhilaration that threatened to carry me into the air and cradle me on Cloud 9. 

Donning silly glasses and cozying up to a bottle of bubbly.
Donning silly glasses and cozying up to a bottle of bubbly that remains unopened.

Since that time, the children in Washington, D.C. have been battling it out on the playground, most not playing fairly, and all of them holding strong to an agenda that appears to be designed to promote their party, rather than their constituents.

I wondered aloud, “If thousands of national parks are closed, 100’s of thousands of employees are furloughed, and service members’ families are being robbed of benefits, what luck does the Alzheimer’s research money have of remaining designated for that cause?”

So I wrote an e-mail to the National Institutes of Health and asked them this very question.  What follows is the automated response I received:

Due to the absence of either an FY 2014 appropriation or Continuing Resolution for the Department of Health and Human Services, no one is available to respond to your message. If you require immediate attention, please contact NIH Service desk at 301-496-HELP or via web http://itservicedesk.nih.gov/support.

Asked and answered.

September 25, 2013

NIH logo
NIH logo (Photo credit: Wikipedia)

In today’s news, the National Institutes of Health (NIH) announced that grants for research to discover therapies for Alzheimer’s disease have been awarded in the amount of $40 million from the Office of the NIH director, and $5 million from the National Institute on Aging.

In all the reading that I’ve done, I’ve discerned that the magic words when it comes to finding treatment and/or a cure, are “clinical trials.”  The new funding of $45 million will advance the current research being initiated in the form of clinical trials, thereby offering hope to all of us who live long enough to be at risk for acquiring this disease.

October 2013 Celebrations

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Hold onto your hats!

Monthly: Adopt a Shelter Dog Month; Breast Cancer Awareness Month; Cookie Month; Domestic Violence Awareness Month; National Pizza Month and National Vegetarian Month; which leads us to Sarcastic Month.

Daily (some of them anyway):

  • Oct. 1: World Vegetarian Day
  • Oct. 5: Do Something Nice Day and World Teacher’s Day (thank you Kirby and Kirstin!)
  • Oct. 7: Bald and Free Day (love you honey!) and World Smile Day
  • Oct. 9: Moldy Cheese Day
  • Oct. 11: It’s My Party Day
  • Oct. 12: Moment of Frustration Day (which I celebrate every day in traffic)
  • Oct. 13: International Skeptics Day (yah, right)
  • Oct. 17: Wear Something Gaudy Day, followed quite appropriately by,
  • Oct. 19: Evaluate your Life Day
  • Oct. 21: Babbling Day
  • Oct. 23: National Mole Day – I can’t believe these nuisance rodents get their own day
  • Oct. 25: World Pasta Day
  • Oct. 26: Make a Difference Day
  • Oct. 31: Increase your Psychic Powers Day

 

People are Asian – rugs are Oriental.

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Race exhibit asks provocative question: ‘Are we so different?’ | Local News | The Seattle Times.

The attached article appeared in the September 27, 2013 edition of The Seattle Times newspaper, and provides the public with information about a traveling exhibit, developed by the American Anthropological Association that inspires us to consider not just what race is, but what it is not.  By the way, I changed the title of my article after fellow blogger, www.letstalkaboutfamily.wordpress.com commented on my article – see below.

The central message of the exhibit is that what we call races are not separate genetic or biological groups, but distinctions created by people, oftentimes to mistreat or isolate those they regard as different from themselves…But those distinctions come from emotion and prejudice, not science.

The writer of the article, Jack Broom, states: “In the enlightened Pacific Northwest of 2013, it may be tempting to think of racism as a thing of the past, or something that happened elsewhere.”

I live in a suburb of the Seattle area and have no doubt that racist thoughts run rampant through my local society – oftentimes with a fervency that should shock the sensibilities of everyone.  I know I was shocked when I recently experienced the following:

I’m out to lunch with a female friend who characterized “oriental” people as being very abrupt.  I told her that I took offense to her statement for several reasons: 1) I was pretty sure the term ‘oriental’ was replaced by the word, ‘Asian’ a long time ago; 2) how can she so readily characterize billions of people using one word: abrupt; and more importantly, 3) my daughter (biological, born in Anchorage, Alaska, whose dad, my ex-husband, is Chinese, born and raised in Hawaii) is half Caucasian and half Chinese and if push came to shove, she might be characterized as looking Asian.  My friend’s response: “Really?  I thought Megan (not her real name) was American?”  God help us all.

How does one respond to that?  Well, I did, but I’d like to keep this article G-rated.

Second example: my husband and I are in the market for a new bed so I did some preliminary in-store research last week at a nearby store that specializes in mattress sets.  I told the salesman that I was looking for a fairly firm mattress so he proceeded to point out various mattresses for me to lay on so I could test the different degrees of firmness.

The last mattress he showed me was very firm.  When I laid down on it, I told him that we wouldn’t be comfortable on such a firm mattress.  His response: “That’s the mattress the Asians buy.  For some reason, all my Asian customers buy that firmness.  Must be a cultural thing.”

Ugh – I walked out.

The writer summed up what visiting this installation at the Pacific Science Center might show us: “…the exercise helps make the point that dividing people into groups may tell more about the people doing the dividing than those being categorized.”

Amen to that!

Putting a face on Alzheimer’s

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One Son, Many Voices – An Elegant Video About Alzheimer’s & Dementia.

The attached video, just 3 minutes long, showcases how very personal Alzheimer’s and other dementia are to those involved.  The toll on the patient – measurable, as you will see in this Shapiro family video.

The toll on the family – especially those caring for a member with the disease – beyond measure.  Imagine taking care of someone who has lost his or her faculties, who can no longer express themselves verbally, and who has become a shell of his former self.  Can you imagine it?

Imagine you must, because I sincerely believe that the only way people will stand up and take notice and do something about this disease, is to wear the mantle of a loved one with the disease, and/or the mantle of the beleaguered caregiver.

If you can help monetarily, please do so: www.alz.org.

If you can help within your community to relieve the stress of a caregiver with whom you are acquainted, that support is equally as needed and valuable.

Whatever you do, please do something to make a difference.

Alzheimer’s disease is expensive

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My father and my sister-in-law, both of whom have died from Alzheimer's in the past five years.
My father and my sister-in-law, both of whom have died from Alzheimer’s disease in the past five years.

According to the World Alzheimer’s report:

If dementia were a country, it would be the world’s 21st largest economy, ranking between Poland and Saudi Arabia.  In the year 2010, the total world cost for caring for the dementia population was $604,000,000,000 (billion).

By 2050, in the United States alone, the costs for caring for the dementia population will be: $1,200,000,000,000 (trillion).  That’s more than 1,000 x $1 billion.

Are you thinking of making any charitable contributions to a worthwhile organization before the end of the year?

Consider: www.alz.org or www.alz.co.uk

Alzheimer’s disease is a murderer

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and I’m as mad as hell about the millions of crimes that it has gotten away with.

Alzheimer’s and other dementias are unfair to the one diagnosed and to all those involved in that person’s life.  The unfairness unfolds with the worst day of that person’s life – diagnosis of a disease for which there is no cure – therefore it is always fatal – and it is a disease where little progress has been made in treatment options.

Let me introduce you to two fabulous people who are no longer with us because this disease killed them.  Yes, Alzheimer’s murdered them.

My hero - my father: 1918 - 2007
My hero – my father: 1918 – 2007

My father, Don, was born in 1918 in Toronto, Canada.  He married my mother, Patricia, and they had three children.  They became U.S. citizens in the late 1940’s/early 1950’s.  My father was an extremely distinguished, courteous, humorous, and dedicated family man.  He received his Alzheimer’s diagnosis on June 3rd, 2005 and I was there by telephone conference, having attended his initial neurological evaluation a couple weeks earlier.  He died at approximately 12:10 a.m. on October 13th, 2007.

Nancy, an adoring daughter-in-law to my father, seated in front of her.
Nancy, an adoring daughter-in-law to my father, seated in front of her.

My sister-in-law, Nancy, was diagnosed with mixed dementia just a few months after my father died.  Nancy was born in 1942 in Quincy, Massachusetts.  She graduated from UCLA with a degree in flute performance and used those skills in many venues throughout her life.  Nancy had three children from her first marriage – children of which she was very proud.  Nancy was an extremely talented interior designer, opening her own design business in 1987 – the same year that she married my brother, Don.  Nancy died from mixed dementia, that also included Alzheimer’s, at approximately 11:05 a.m. on July 4th, 2012.  Just two and a half months later, my brother and sister-in-law would have celebrated their 25th wedding anniversary.

Saturday, September 21st, 2013 is World Alzheimer’s Day.  One in every three seniors dies with Alzheimer’s or other dementia.  If you do not die from Alzheimer’s, you die with it.   From Alzheimer’s Association 2013 Facts and Figures.

Won’t you consider making a monetary donation in the hopes of capturing this murderer?

U.S. website for the Alzheimer’s Association: www.alz.org

International website: www.alz.co.uk

Other countries have their own dedicated websites as well.  Please find those sites through any search engine you would normally use, and let’s slap the cuffs on this criminal disease.

Bodily invasion of the elderly

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Guest: Why few of us get to die peacefully at home | Opinion | The Seattle Times.

“Mr. Desonier, I think you can stop scheduling an annual colonoscopy from this point forward.  You’ve been very diligent about this aspect of your health care for many years, but at your age, I think this procedure provides inconvenience and discomfort that you can do without.”

My dad was 84-years old when his gastroenterologist made that declaration.  I never thought I’d say this, but that gastroenterologist is my hero.  My father had one suspicious colonoscopy a decade or so earlier, and was advised to undergo that test every year to be certain that no cancer was present.  If you’ve ever undergone this test – and you should have a baseline one after the age of 50 or earlier if you’re symptomatic – you’ll understand when I say that I’d rather have a root canal than have my colon flushed and probed every year.  Here’s TMI for you:  I’m 60 and had my first exam of that sort seven years ago and passed with flying colors.  I’m on the ten-year plan so I have a couple years left before I hop on that table again.  But I digress.

The above article will shock you to your senses as to how incentivized doctors are to keep prescribing outlandish medical procedures on their elderly patients.  Most, but not all, such procedures benefit medical professionals and facilities and provide no benefit to the patients that undergo such procedures.  Here’s a quote from the above article that is sickening in its implications:

English: "$!" in Old Script font. It...
(Photo credit: Wikipedia)

Medicare spends a quarter of its $551 billion annual budget on medical treatment in the last year of life.  A third of Medicare patients undergo surgery or an intensive-care-unit stay in their final year (of life.)

The author’s 80-year old father had a “stroke-blasted” body and underwent the surgical procedure of having a pacemaker installed to correct a slow heartbeat that gave him no health problems.  Medicare paid $12,500 for that procedure.  Her father’s family doctor didn’t approve of the cardiologist’s decision to perform that surgery.  Medicare would have only paid that doctor $54 for a medical consultation with the family to weigh the pros and cons of such a procedure.

What’s the lesson here?  There needs to be a greater focus on slow medicine in the form of palliative care, rather than fast medicine that dictates quick consults and immediate – and oftentimes drastic – medical intervention that robs the elderly patient of living on his own terms, and dying when its the body’s time to do so.

Alzheimer’s: it’ll never happen to me

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World Alzheimer’s Month (You Should Watch This Video).

The above public service announcement shines a spotlight on a disease that will affect you one way or another:

  • My father died of Alzheimer's 10/13/2007. I'm on the left - it could happen to me.
    My father died of Alzheimer’s 10/13/2007. I’m on the left – it could happen to me; my brother is on the right, it could happen to him.

    You may receive an Alzheimer’s diagnosis or I may receive an Alzheimer’s diagnosis

  • A loved one of yours may receive an Alzheimer’s diagnosis and you’ll be his or her caregiver
  • A good friend of yours; a neighbor; a coworker may receive an Alzheimer’s diagnosis

The point is – just as all of us know someone who has had, or currently has, cancer – all of us have some sort of connection to someone who has Alzheimer’s or other dementia.

None of us is immune to this disease that steals a person while their heart is still beating.

A difficult but necessary conversation

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‘The Other Talk’ Helps You Discuss Tough Decisions With Adult Children – AARP.

When your children attained the age wherein having “The Talk” about sex and other scary things became unavoidable, you simply jumped in and  winged it – wanting to explain as much to your kids as they needed to know but trying not to lend any encouragement towards participation in said scary things.  Didn’t you feel better once you checked that “To Do” item off your child-rearing list?  I know I did.

My father in mid-stage Alzheimer's.
My father in mid-stage Alzheimer’s.

“The Other Talk” is that which you need to have with your adult-sized children, regardless of how uncomfortable you – or your children – are about topics such as: illness, death, and finances. Acccckkkkk!

My mother and my daughter, circa 1977.
My mother and my daughter, circa 1977.

Or perhaps it’s the other way around.  The adult children are broaching these difficult topics with their parents in the hopes that said parents will do something about these unavoidable issues.  Regardless of who is on the receiving end of these discussions, they should be considered mandatory in every family.

Consider this scenario: Dad is dying of cancer and in a coma.  Your mother has already passed on, and you have no idea what your dad wants.  His cancer is inoperable and he’s having more and more difficulty breathing and he hasn’t had any nourishment by mouth since he went into a coma.  Does he want breathing assistance?  Does he want intravenous liquids and nourishment?  Does he want pain medication to help him through the extreme pain that cancer causes, even if the medication hastens his death?

What’s a son or daughter to do?  Wing it?

Let’s look at another scenario: Mom is in the advanced stages of Alzheimer’s and is unconscious more than she is conscious.  There is no reversal possible of the debilitating effect this disease has had on her body: her doctor tells the family that their mother’s ability to swallow is greatly compromised, her breathing is becoming more and more labored, and she has shown no interest whatsoever in food or liquids.  Her body is in the active stages of dying.

In this scenario, dad is still living and cognitively competent and he has told the family and your mother’s doctor that he wants every single measure possible to be employed to keep his bride of sixty-five years alive.  You, however, have a copy of your mother’s living will/advanced health care directive – as does your father – which contains conflicting wishes to those of your father.  Your mother wants no extraordinary measures employed – not a respirator, not a gastric feeding tube, no intravenous nourishment, nothing except for medication that will make her as comfortable as possible as she leaves this world.  When your mother was fully aware and cognitively healthy, she had her wishes incorporated into a legal document, determined to take the responsibility of making such decisions out of her loved ones’ hands.

What’s a son or daughter to do?  Follow mom’s wishes.

What a gift that is – carrying out your loved one’s wishes when she is no longer able to verbalize them.  It would still be a gift if mom’s wishes were clearly spelled out that she wanted everything done to keep her alive as long as possible.  The point is not what was decided that is important – it’s that the decision had already been made – a decision that remained in the hands of the patient/family member.

Both of my parents gifted me and my two siblings with documented specific wishes for their life and death.  My mother unexpectedly died in her sleep on September 24th, 1994 at the age of 77 – something she had wished and hoped for her entire life – who doesn’t?  My father died on October 13th, 2007 at the age of 89 from complications of Alzheimer’s and cancer.  There was no guessing when it came to the time when us three adult kids rushed to his bedside.  He was comfortable in his death, and we honored him by following his wishes for no intervention.  Did I want my dad to die?  God no.  I wanted him to live forever; but none of us gets to do that, so I’m glad that my father was allowed to take his last breath and leave this world his way.

Who can you help today?

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Neighbors Helping Neighbors and When That Isn’t Enough….

A fellow blogger whom I greatly respect, wrote the above article that tells a story of aging, loneliness, intuition, and follow through.

There is a holiday celebrated on September 28th called National Good Neighbor Day.  In the above linked story, a good neighbor noticed that she hadn’t seen one of her neighbors in awhile, so she acted on her concern.  The story that unfolds could be a made-for-TV drama!  Concern drew her to investigate and her gut wouldn’t let her turn away.

I think all of us need to trust our gut more frequently, which I learned for myself back in July.  I’ve attached an article I wrote on that experience called – coincidentally –  Trust Your Gut.

No one is an island, entire of itself; every man is a piece of the continent. – John Donne

September 2013 Celebrations

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Back to school for lots of the younger set out there, so the older set might have a wee bit of time to catch up on their reading – starting with this month’s celebrations – some wacky, some serious.

Monthly celebrations:  Classical Music Month, Hispanic Heritage Month, National Courtesy Month, and Self-Improvement Month

Daily – some of which I’ve skipped:

Emma Nutt
Emma Nutt (Photo credit: Wikipedia)

September 1:  Emma M. Nutt Day – the first woman telephone operator

September 2:  Labor Day, of course, but also National Beheading Day (don’t lose your head over this one)

September 4:  Newspaper Carrier Day (I hope these people never lose their job because that would mean that the paper newspaper has become a thing of the past)

September 5:  Be Late for Something Day – but not your own wedding!

September 6:  Read a Book Day ; also Fight Procrastination Day

September 8:  Grandparent’s Day – be sure to click on the link I’ve attached to see how Australia honors grandparents!

September 10:  Swap Ideas Day

September 11:  911 Remembrance Day; also No News is Good News Day (which seems appropriate considering)

September 13:  Blame Someone Else Day (it wasn’t me!)

September 16:  Step Family Day (yippee!); also Mexican Independence Day

September 19: International Talk Like a Pirate Day

September 21:  International Peace Day – best day of the month, and timely to say the least

September 27:  Native American Day

September 28:  National Good Neighbor Day – establish your own friendly neighborhood watch; simply watch out for one another

How NOT to succeed at something

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“Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” – Abraham Lincoln

Luck doesn’t bring success, neither does lack of preparation.  Here’s a personal account that hit me like the proverbial ton of bricks.  This example is about exercise, but this article is not.

I started a new exercise regime in May called The Bar Method.  Each one hour session “integrates the fat burning format of interval training, the muscle shaping technique of isometrics, the elongating principles of dance conditioning, and the science of physical therapy.”  Let me just tell you that after the very first session, I realized how out of shape I was – evidenced a day later by my inability to get out of a seated position without using both hands braced on the seat for leverage, combined with much grunting, groaning, and “Oh my Gods!”

Line art drawing of push up.
(Photo credit: Wikipedia)

Fast forward several weeks and I became a devotee who takes Bar classes twice a week at the studio, and four times a week I do interim supportive training in my mini home gym using a recumbent bike, weights (only 2 lb and 4 lb) and lots of push ups and planks.  I quickly realized that if I do my part at home, I benefit even more from the Bar classes.  Woohoo!

This past Thursday, I went to class having had a miserable night’s sleep the night before: couldn’t fall asleep, couldn’t stay asleep – you get the drill.  Although I made it through the one hour class, I struggled greatly throughout and failed to receive all of the benefits.  Without adequate sleep, my body was not armed with the stamina it needed to get the job done.  You’d think that one lousy night’s sleep would not jeopardize the success of my workout the next day.  Evidently that one factor nullified all the other preparations I had made in the days leading up to the class.

Alright, no more talk of exercise.

The point I want to make is that if you go into a task without all the needed preparation, you’re not prepared at all.  It’s as simple as that.

What good is completing three of four steps of a presentation for a meeting, if all three rely on the fourth step that you didn’t complete?  What a bloody waste of your time and that of everyone else at the meeting.

What kind of roof will a roofer be able to lay if he or she brings all the tools and most of the roofing materials, but no nails?  “But I have everything else I need, don’t I get credit for that?”  Nope!

Follow Abe Lincoln’s way of preparing for a task: you won’t chop down any trees with a dull axe.

Older people’s social network

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Just for Fun.

I love this poster found in the above attachment that compares today’s social networking with yesterday’s; quite a few yesterdays.

My earlier social networking profile.
My earlier social networking profile photo.

Remember when you were younger and you spent so much time playing outside with your friends that your parent would say, “Dinner is at 5 pm.  Be home by then, please.”  That’s how it was in our household when we were kids.  My sister and I said goodbye to mom and dad in the morning, played all day with our friends, and didn’t return until the appointed dinner hour.

I know I’m showing my age, but I don’t care.  I’m glad the Internet was “created” but I wish social networking was more social.

Customer loyalty: you have to earn it

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Those of you in business of any type whether medical, construction, retail, food or travel industry, or any of the thousands of business types out there:

What are you doing to retain your customers?

The following incident occurred more than two years ago and serves as a good illustration of failed customer retention.

I moved to a suburb of Seattle in 1997 and became a client/patient of a local chiropractor.  This Doctor of Chiropractic knew all there was to know about me structurally because she treated me for fourteen years.  One of the issues of which she was keenly aware was my cervical spine (neck) discomfort.  After much deliberation and procrastination, I finally decided to have it surgically treated.  I had discussed my treatment options with my chiropractor at length throughout my time as her patient and she concurred that I might very well benefit from the C5/C6 disc replacement and fusion.

Xray of cervical spine
Xray of cervical spine – not mine (Photo credit: Wikipedia)

One week before my surgery I attended my chiropractic appointment and upon my departure that day I was wished well with the goal of returning for treatment once my neck fusion was completely healed.

Fast forward one year.  During that year of healing I did not receive a phone call, nor did I receive a card; I received nothing resembling any indication that they valued my previous fourteen years of patronage.  So I did something about it.

I wrote a very kind but professional letter expressing my disappointment in the management of this chiropractic office – a business that consists of one chiropractor and four staff members.  I told her that I was offended at having been ignored.  Here’s an excerpt from my letter:

I am offended by an apparent disregard for a patient’s longtime loyalty and patronage of your practice.   In my mind, I felt that a provider of chiropractic care, which is so much more person-focused than traditional medical care, would value the patient/doctor relationship and reach out to this patient given the length of her patronage.  That was not the case, so I have chosen not to resume treatment under your care.

You can be certain that I received a call within days of sending that letter, a call that went to voicemail while I was away from the house.  The doctor fell all over herself gushing and oozing with regret while at the same time explaining her reason for doing nothing: “I wanted to protect your privacy.”

Come again?  Does that mean you were disrespecting my privacy each time your office called to remind me of the 100’s of appointments I attended for fourteen years?  No.  You wanted to be certain I would show up.  And how does sending a card to my home disrespect my privacy?  It doesn’t.  The excuse was weak and I stuck to my guns.  Businesses need to realize that the least expensive and best marketing strategy involves word of mouth advertising.  On the flip side, the least expensive and worst marketing strategy involves word of mouth advertising.

How much money have you lost because you ignored your customers?