This real story takes the place of this week’s Lighten up Mondays.
Most of our utility bills are in both my husband’s name and mine. Our Frontier phone/internet bill, for whatever reason, is only in my husband’s name.
We’ve lived in our current house for over fifteen years. Approximately one year into our residency at our current address I called to make a change to our services. I found out that because only my husband’s name was on the bill, I was not permitted to even talk to the Verizon (now Frontier) customer service rep. Jerry was home at the time so I requested his presence in my office and told him he needed to talk to the utility person to authorize me to do business with the utility. He did so, they supposedly noted his permission/authorization in the file, and I was able to complete my service request with the utility. Over the years, it took at least three additional calls to Verizon/Frontier before they stopped asking my husband to intervene to authorize everything I said to them. Dilemma solved, right?
We recently upgraded our internet from Frontier’s DSL, also known as slow-poke broadband, to internet service provided by our cable TV company, Wave. The new cable modem/router was installed and voila! Instead of a Download speed of 9.6 mbps, Wave’s Download speed is a wapping 100+ mbps. The primary user of our iMac computer – that would be me, The Little Woman – is thoroughly ecstatic with the improved service.
The day after unplugging Frontier’s DSL and plugging in Wave’s extraordinarily fast internet service, I called Frontier to cancel our internet service – but still retain our landline phone service with them – and the technician said, “Is this Jerry I’m speaking to?” to which I responded, “No, I’m, Irene, Jerry’s wife.” “I’m sorry, you’re not authorized to make changes to your service, is Jerry available?”
Imagine the top being blown off a pressure cooker on my end of the phone line.
“Oh, do not go there. My husband authorized my involvement with this account almost fifteen years ago and did so repeatedly each and every time you questioned my authority to the point where you finally stopped requiring Jerry’s personal authorization.”
“I’m sorry Ma’am, but if your husband is there to make the request, we’ll take care of this for him.”
I hung up on them. Five minutes later I called back to make the cancellation of service request, speaking in a lower voice and identifying myself as Jerry, and the customer service rep simply asked Jerry’s birthdate, which I provided, and presto-chango, our cancellation of internet service request was granted. Keep in mind, in the past when I successfully was able to get through to Verizon/Frontier to talk about our account, I had to provide Jerry’s birthdate, our account number, and the private PIN provided by the utility to verify my authorization capabilities. If they had asked that of Jerry – the authorized person – he wouldn’t have known where to find such information. Why? Because The Little Woman is also the Finance Manager for the Olson household. Bills get paid utilizing bank account resources because I set up these recurring charges to be paid automatically just as so many of you do for your own household. I move money around from one account to another, set up new accounts, fund them and the like because as the household Finance Manager, I am dedicated to keeping us financially organized, healthy, and comfortable in our retirement.
Am I mad at Jerry as a result of this fiasco? Not in the least. He was out of the house when this most recent matter occurred and when I relayed it to him he said, “Oh oh, I hope you didn’t hurt anyone too badly.” He thinks this whole authorization requirement is a joke, especially since he relies on me to manage everything having to do with our finances. He knows I’m quite accomplished at taking on these tasks and is thrilled that he doesn’t have to mess with the minutiae of managing this aspect of our lives.
I guess I can say I had the last laugh, however. Lowering my voice and using language patterns that might be common for the Man of the Household allowed me to wield the authority that up until now had fully evaded The Little Woman of the Household.
The definition of hopeless: 1) feeling or causing despair about something; 2) inadequate, incompetent.
When life happens, as it always does regardless of our preferences, we’re bound to find ourselves unable to manufacture even a modicum of hope to get us through the circumstances in which we find ourselves:
- The loss of a job and the financial repercussions resultant from that loss.
- Crimes against our body or our property.
- Relationship disruptions.
- The devastating diagnosis of a debilitating disease: cancer, ALS, Alzheimer’s disease.
Hope isn’t what a person feels when the rug has been yanked out from underneath them and their very existence as they knew it, maybe even just five minutes earlier, takes an irreversible turn.To be sure, that’s how quickly hope can take a nosedive. Equally as quick, we can not imagine we will ever feel happy again, nor can we imagine not being overwhelmed with how life has showed up. In an instant, our level of hope took a nosedive. Read the rest of this entry »
We all have a strong preference that life should be easy, comfortable, and pain-free, but that doesn’t mean there’s something wrong with life when it isn’t those things. It’s just life and it’s not how you would prefer it to be, but that doesn’t mean there’s something wrong with it. – Constance Waverly, WaverlyRadio podcast #132
I imagine we all would prefer to live a life of health, happiness, and success (however success may be defined but certainly not limited to financial prosperity). With those three preferences met, life would be a carefree and joyful experience. Given the complexities of life, however, we are guaranteed a certain degree of physical pain, emotional heartache, want, and for some, absolute devastation.
Even an innocent newborn baby immediately discovers that his existence on this earth is anything but 100% delightful. He can’t define what that means when he’s a minute old, but he certainly feels it.
We tend to wonder why good things “always” seem to happen to bad people – an inaccurate thought, nevertheless it’s one that we entertain from time to time – but those of us who endeavor to do no harm aren’t blessed with easy, comfortable, and pain-free lives.
I don’t have the answer to that question but I do have an answer: our assumptions about others are just make believe because we have no way of knowing what is actually going on in their lives. A person’s outward show of perfection, boundless happiness, and ease is just that: their outward public mask that very well may hide an entirely different one worn in private. Let’s face it, no one can be ecstatically happy and fulfilled 365 days of the year – or even 24 hours a day, or dare I say, a mere 60 seconds at a time – so why is it that we assume others have mastered that very impossibility?
Part of what I’ve learned in my sixty-plus years is that what matters most is how we live in the present, regardless of whether or not that present pleases us. Living in the moment, accepting that moment as our life’s current state of being without pushing back against it can be far more fruitful and enjoyable than the alternative: anger, complaints, and hatred. For example, Ariel and Shya Kane, in their book Practical Enlightenment, point out very clearly that getting angry does nothing toward changing ones current situation. Case in point: you’re running late for work in disastrous traffic. You pound the steering wheel, honk your horn, and yell at the other commuters and what do you know? Your situation hasn’t changed but you’ve become your own worst enemy because your previous misery has been considerably compounded by your fruitless actions.
- Traffic doesn’t happen to us, it just happens.
- A rent increase wasn’t directed at us personally, it was simply a business decision made by the landlord.
- Long lines in the grocery store didn’t occur to inconvenience us; quite simply, like us, other people decided to shop at the same time.
- Coming down with the flu a day after a person arrives in Hawaii for the vacation of a lifetime wasn’t preventable; germs are everywhere and will do their thing at any time and any place. Even though it sucks that the germs manifested themselves just as the vacationer was heading to the beach, please know he’s not being punished for trying to have a good time.
All the wishing in the world won’t change our current reality because anything we could have done in the past is over and done with. Anything we could possibly do in the future hasn’t yet happened, so we should give it up and just be where and when we are right now.
Piero Ferrucci had this to say about the illusion of being in control when his preferences weren’t met during a vital point in his life:
The outside world did not adapt to me: More simply and practically, it is I who must adapt to what is happening moment to moment. The Power of Kindness.
I’ve been authoring this blog, Baby Boomers and More, for five and a half years. Perhaps that’s a record for blog ownership, I’m not sure, but what I do know is that I thoroughly enjoy writing about matters of significance. I guess that’s why my blog has survived as long as it has: there are a heck of a lot of things going on in the world that fall into that category.
My website address remains the same: http://www.babyboomersandmore.com, but with a broader emphasis on life as it unfolds for all of us born within a certain year bracket:
- iGen (after 2000)
- Millennials (1980-2000)
- Gen X (1965-1979)
- Baby Boomers (1946-1964) and
- The Greatest Generation (before the end of WWII).
Yes, there are many differences between the generations but we have one major characteristic in common: although as individuals we are strong in many ways, we still need each other to get to the finish line.
With that change in overall focus comes a new, primary blog identification:
Living: the ultimate team sport
If we consider all the people with whom we come in contact as being members of the same team, we will do all we can to support them. We’ll bolster rather than compete; we’ll pick them up rather than step over them as a means to an end; we’ll exhibit respect for each other’s talents while nurturing our own; we’ll not take advantage of weaknesses in order to falsely boost our own strengths. In short, we’ll stand by our teammates and want only the very best for them.
Another goal of mine: write more succinctly, at least after this particular post. 🙂 I know you’re all busy and have better things to do than read my oftentimes lengthy magnum opuses. I’m newly committed to being as succinct as possible, somewhere along the lines of an article I wrote on December 27, 2016: Don’t go there. Let’s face it, as a writer, I should be able to use an economy of words to get my point across to those who’ve chosen to follow me.
And one last thing: the header images you’ll see at the top of my blog (which will cycle through randomly) are from photos I took during a few of my hikes around the Pacific Northwest. Hiking is my passion, so I’m pleased to provide snapshots of views I have been privileged to see.
With that, I’ll sign off for now, so very glad to be a member of your team.
Mr. Smith was brought to the hospital and taken quickly in for heart surgery. The operation went well and as the old man regained consciousness he was reassured by a hospital staff person – who was also a Catholic nun – that everything went well.
“Mr. Smith, you’re going to be just fine,” said the nun, gently patting his hand. “We do need to know, however, how you intend to pay for your stay here. Are you covered by insurance?”
“No, I’m not,” the man whispered hoarsely.
“Then can you pay in cash?” persisted the nun.
“I’m afraid I cannot, Sister.”
“Well, do you have any close relative?” the nun questioned sternly.
“Just my sister in New Mexico, but she’s a humble spinster nun, just like yourself.”
“Oh, I must correct you, Mr. Smith, nuns are not spinsters, they are married to God.”
“Wonderful,” said Mr. Smith, “In that case, please send the bill to my brother-in-law.”
Actor/comedian, Seth Rogen’s mother-in-law was diagnosed with Alzheimer’s in her 50s, an age that many consider to be the prime of life. The successful actor’s finances, plus those of several other family members, supported the care of which his wife’s mother was in need. In time, he, his wife, Lauren, and many others established Hilarity for Charity:
In 2012, Seth and Lauren (along with some amazing friends), created Hilarity for Charity. They later established the Hilarity for Charity Fund as part of the Alzheimer’s Association, through which monies raised are directed to help families struggling with Alzheimer’s care, increase support groups nationwide, and fund cutting edge research. Since its inception, Hilarity for Charity has raised more than $5 million to support these efforts.
One of the ways in which they provide this support is through caregiving grants that provide hours of home care for those struggling to survive the demands of a disease that is always fatal. Could you, or someone you know, benefit from such grants? Please avail yourself of the information provided on the Hilarity for Charity website.
See the following link for further support: Caregiving 101 through 1001
Even at my age, I live by the school year calendar. When a new school year approaches, I oftentimes find myself reassessing where I am, and where I’m going – not unlike what so many of us do the first of every new year. This post flows from that assessment and has been ruminating in my mind for some time now.
Maybe it’s my advancing age, or maybe it’s the wisdom that has come with my advancing age, but I’m constantly reminded how important it is to live NOW; in the present. We have limited time on this earth. Time is a luxury we can not afford to waste, and yet so much of our time falls into that wasteful category.
If you were diagnosed with a terminal illness, wouldn’t you do all you could to squeeze every last drop out of your life? I know I would because I would have no choice in the matter.
But those of us who have not been given a medical death sentence do have a choice. We can be engaged in this only life we’ve been given, or we can waste it.
We can wile away the hours of each day lamenting what isn’t and complaining about what is, or we can live in the present and accept what we can’t change and do something about that which we can.
The truth of the matter is, we all have restrictors strapped to our lives. They may be physical or medical restrictors; financial or situational restrictors. No one escapes what life dishes out, but we all have a choice about what we do with what we’ve been served.
That’s a very heady responsibility we’ve been given.
I mean, wow, it’s my life, I get to choose how I live it. I can choose to remain as I am, or I can do something this very day to make things better.
Waiting even one more day means that’s one more day I will have wasted.
I’m not willing to do that, I mean . . . what if tomorrow brings about that death sentence I thought I had avoided?