Elder Fraud & Abuse
Goodness abounds, yes, it does.
We don’t hear or read about it enough but trust me, hatred and evil have got nothing on goodness and kindness in our world.
It has been said that it is the horrific stories that make headlines and quite frankly, that is true. Newspapers, magazines, television and social media news outlets clamber after Breaking News in their attempts to be the first to offer their take on ongoing incidents. Clamber means to “climb, move, or get in or out of something in an awkward and laborious way.” Can’t you visualize hungry journalists doing just that: pushing others out of the way, pulling yet others down in their singular effort to be first?
I am all for free journalism; without it I would not be writing this 990th post, so bring it on in all its raging color…however, wouldn’t it be rewarding to have our day interrupted by Breaking News that reports on the good and kind incidents that occur as well?
All right, I’ll do just that. Allow me to introduce you to two wonderful souls who have brought light into the darkness. This is Breaking News of the very best kind.
Sophie Andrews is a person who learned the hard way – one of the hardest – that The best way to help is often just to listen. Sophie was on death’s door – you have to listen to the 14-minute TED talk to learn of the details when a volunteer at UK’s Samaritan helpline picked up the phone and changed 14-year old Sophie’s life forever. Years later, Sophie gave back and paid it forward by starting a helpline for some of the most vulnerable human beings in society who are lonely and without access or means for socialization. Her Silver Line fields more than 1500 calls a day, making the lives of more than 550,000 UK senior citizens brighter, fuller and healthier each year.
Dixon Chibanda, one of 12 psychiatrists in the entire country of Zimbabwe – a country of 16 million people – created a program to treat individuals in need of psychiatric or psychological counseling: The friendship bench program – or why I train grandmothers to treat depression. This program was birthed when a desperate young woman didn’t have the minimal bus fare needed to commute the 15 kilometers to meet with him in person and who suffered the tragic consequences. Dr. Chibanda created a program that brings care and hope to those in need powered by a limitless resource: grandmothers. Sitting on a bench, talking to someone who listens without judgment serves to make a difference in the mental health of thousands across his country and other countries as well – including the United States where a similar program has been started. Please take 12 additional minutes out of your day and listen to the TED talk I have linked above.
Listening – a free resource that is oftentimes not employed when needed the most; listening that actively tunes into the person speaking.
If you are someone who sets resolutions or intentions for the new year, perhaps practicing the art of listening might be at the top of your 2019 list.
I know it is on mine.
- My first job in this industry was in the corporate office of a very fine assisted living and memory care company. In time, I decided to work in one of the company’s facilities so I could spend more time with the residents and families who chose our company for their LTC needs;
- When I left the company, I took several years off to care for my father who had Alzheimer’s disease. A few years after his death, I became a certified long-term care ombudsman for the State of Washington – an advocate for vulnerable adults living in LTC settings;
- Concurrent with my ombudsman work I became a trained Alzheimer’s Association caregiver support group facilitator, providing a listening ear to those on the caregiving path.
Given all that experience, I’ve seen and heard of many unfortunate and nasty occurrences where residents and patients were denied the basic rights each living person should expect to receive, especially those dependent on others for their well-being and quality of life.
I’m sorry to say that some nursing homes, assisted living/memory care communities, and adult group homes do not employ sufficient staffing to meet the needs of their residents. I can confidently say that the government agencies that oversee the LTC industry are also understaffed. When complaints are called in, those government employees have to apply grease to the squeakiest wheels and must turn their fire hoses on the most out of control fires in their case files.
That’s where you and I come in.
We must be the squeakiest darn wheels we can be so our complaint(s) are attended to.
We also need to be the hottest, most devastating fire imaginable so that our vulnerable loved one’s rights are respected.
Nursing home call lights are being ignored so that residents/patients are left to defecate and urinate in their adult sanitary garments on a routine basis. Not only is such an act demeaning to the poor soul with no option but to let go of his/her bodily wastes, but said wastes are sure to cause skin breakdown and a urinary tract infection that is not only extraordinarily painful but can also be life-threatening.
What does the family member/good friend do about this indignity? They need to complain vehemently to the administrator of said facility and when she/he does nothing or very little, family and friends contact the local area’s LTC ombudsman program. This website will direct you to ombudsman resources right where you live: National Long-Term Care Ombudsman Resource Center.
Your local ombudsman program will investigate, work with the facility’s staff, and if need be, get the full force of the law to come to the defense of those in need. State ombudsman programs are staffed by paid and volunteer employees, therefore their staffing levels are usually higher than many government agencies. These ombudsmen all receive the same extensive training required for such a vital role. Once you’ve reached a dead end at the facility, ombudsmen are your most active line of defense. They are passionate about what they do and they will ceaselessly advocate for you and your loved ones. Their proximity to appropriate resources and their intimate knowledge of residents’ rights laws makes them an approachable and viable alternative for the common man’s (yours and my) needs. Caveat: if you suspect criminal activities such as physical or sexual assault law enforcement needs to be immediately involved in the matter. Additionally, severe lack of care that endangers the lives and well-being of adults more likely than not will also require law enforcement involvement.
Adults in long-term care settings are a reflection of you and me. By that I mean they were once active and self-reliant adults, just like many of you reading this piece, but they now find themselves unable to fend for themselves and need you and me to step in for them. Imagine, if you will, being in their shoes, unable to speak up for yourself. If you or I ever find ourselves in a similarly vulnerable situation, wouldn’t you want an advocate to step in on your behalf?
Advocacy for vulnerable adults falls on all of our shoulders. You can make a difference in the life of your loved one. Won’t you please step up to become their most important advocate?
September is World Alzheimer’s Month. READ THIS ARTICLE CAREFULLY TO DISCOVER HOW YOU CAN WIN A FREE COPY OF MY NOVEL, Requiem for the status quo.
Several of the AlzAuthors group of writers who have written fiction or non-fiction books on the subject of Alzheimer’s or other dementia are offering special, discounted offers to those who would like to get ahold of a select group of books being offered September 27 – 30, 2017.
I am a member of this group of writers and am offering a total of eight free copies of my novel, Requiem for the status quo: four (4) free Kindle eBooks and four (4) free paperback books (the latter available to residents of the United States only). All you need to do is Like/Follow my author Facebook page, then write a comment in the AlzAuthor post that appears on that page.
In order to get in the drawing for a free Kindle eBook or free paperback copy, you must indicate in the comment section which format you would prefer: Kindle eBook or paperback. Please don’t say you don’t care which format you receive; for accounting and distribution purposes I will only put your name in one of the drawings so be sure to specify your preference.
All those Liking my page and posting a comment indicating their format preference will have their names entered into a drawing that will take place at Noon, Pacific Standard Time, on Saturday, September 30th. I will Messenger the winners through FB to request either your e-mail address (for eBook sending) or postal delivery address (for paperback book shipment) so that I can send out your complimentary book copies the first week of October.
But I am not the only author offering great deals on books – all the books contained within the graphic on this post are discounted during the September 27 – 30th timeframe. Be sure to go to the AlzAuthors website, click on the Bookstore tab, locate the author and their book being offered at a discounted price, click on the photo of their book and you will be directed to the site where their discounted book can be purchased. Since I am personally offering free copies of my novel – as opposed to doing so through an Amazon.com promotion – you will not find Requiem for the status quo in the AlzAuthors bookstore during this promotion.
I’ve been authoring this blog, Baby Boomers and More, for five and a half years. Perhaps that’s a record for blog ownership, I’m not sure, but what I do know is that I thoroughly enjoy writing about matters of significance. I guess that’s why my blog has survived as long as it has: there are a heck of a lot of things going on in the world that fall into that category.
My website address remains the same: http://www.babyboomersandmore.com, but with a broader emphasis on life as it unfolds for all of us born within a certain year bracket:
- iGen (after 2000)
- Millennials (1980-2000)
- Gen X (1965-1979)
- Baby Boomers (1946-1964) and
- The Greatest Generation (before the end of WWII).
Yes, there are many differences between the generations but we have one major characteristic in common: although as individuals we are strong in many ways, we still need each other to get to the finish line.
With that change in overall focus comes a new, primary blog identification:
Living: the ultimate team sport
If we consider all the people with whom we come in contact as being members of the same team, we will do all we can to support them. We’ll bolster rather than compete; we’ll pick them up rather than step over them as a means to an end; we’ll exhibit respect for each other’s talents while nurturing our own; we’ll not take advantage of weaknesses in order to falsely boost our own strengths. In short, we’ll stand by our teammates and want only the very best for them.
Another goal of mine: write more succinctly, at least after this particular post. 🙂 I know you’re all busy and have better things to do than read my oftentimes lengthy magnum opuses. I’m newly committed to being as succinct as possible, somewhere along the lines of an article I wrote on December 27, 2016: Don’t go there. Let’s face it, as a writer, I should be able to use an economy of words to get my point across to those who’ve chosen to follow me.
And one last thing: the header images you’ll see at the top of my blog (which will cycle through randomly) are from photos I took during a few of my hikes around the Pacific Northwest. Hiking is my passion, so I’m pleased to provide snapshots of views I have been privileged to see.
With that, I’ll sign off for now, so very glad to be a member of your team.
If I can’t do anything useful, at least I would like to do as little harm as possible. Wherever You Go, There You Are, by John Kabat-Zihn
Do no harm is a practice found in various aspects of society – including the Hippocratic Oath – and it was the underlying principle of Mahatma Gandhi’s revolution and his personal meditation practice. But what does it mean? Is it really as simple as doing no harm? You tell me.
Do no harm: Don’t do anything while driving that will piss off other drivers.
Do no harm: Don’t speak ill of others behind their back.
Do no harm: Don’t use social media to bully or anger an individual or a group of people.
Do no harm: Don’t ignore the server or courtesy clerk who’s working as hard as he/she can for you. Engage them in conversation; make their day by respecting what they do.
Do no harm: Don’t be unkind to anyone; think of how it felt when someone was unkind to you.
Do no harm: Don’t litter or do anything that harms the environment, regardless of how small.
Do no harm: Don’t put off a kindness such as sending a card to someone for no reason at all – or for every reason you can think of. Your card and message may be just what that person needs that day.
Do no harm: Don’t ignore the impulse to turn around to the person behind you while in line to say, “I’m not in a hurry, why don’t you go before me.” You may not be in a rush and he or she may be; think how your thoughtfulness will impact the remainder of their day.
Do no harm: Don’t keep compliments to yourself. For example, if your spouse or friend looks nice, tell him or her. It doesn’t do the person any good if you keep it to yourself. Your lack of attention may cause harm.
Do no harm: Don’t expect someone else to make a difference; you make a difference in whatever way you can, even if doing so is an inconvenience. Your inconvenience may be just what the world needs at that very moment in time.
Do no harm: What I have provided above barely scratches the surface of how we can do no harm. Please add your input in the comments section below to provide all of us with examples of how we might improve our personal corner of the world.
My wish for you: health, joy, and peace in the New Year.
For the next few Fridays, I am going to re-blog articles I’ve written over the years that address being a positive influence on the world around us. My about-face, (see my post Good Starts with Me) got me thinking about whether or not I’ve sufficiently addressed topics that provide encouragement to all of us, to live a life centered around acts of kindness for others.
Turns out I’ve written 216 posts on this subject. But have no fear, I won’t post all of them, but I will select a few to offer you on a weekly basis for awhile. I hope you enjoy them.
Helene Gayle, Care USA President and CEO, learned early on in her adult life that giving to others was a necessary part of her participation in this world. It makes sense, then, that she heads a major international humanitarian agency that delivers emergency relief and support for long-term development projects. This organization is nonsectarian, impartial, and non-governmental. In my estimation, what could be better than that? In the book, Getting There by Gillian Zoe Segal, Ms. Gayle had this to say about effecting social change:
Social change is better achieved by being for something (rather) than against something. Growing up, I was part of a protest generation. We protested the war and stood in support of liberation struggles in Africa. Whenever we saw a problem, we were “against” it.
It’s easy to think that by being against something you’re standing up for a cause, but if you want to have…
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Gay, straight or trans.
Rich, middle class or poor.
Religious, agnostic, or atheist.
Young or old…
We’re all the same, but different.
In the book A Different Perspective on Alzheimer’s and Other Dementias: Practical Tools with Spiritual Insights, author Megan Carnarius relayed a conversation she had with one of the employees she supervised in a long-term care facility who was moving out of state. Ms. Carnarius asked this young caregiver what she had learned from her job of four years. This is what she said,
Older people are no different from any of us. People with dementia are no different from us. They all, we all, have the same feelings and needs.
They want to laugh and be silly, they want to be listened to and be taken seriously, they want to be reassured and loved, they want to love and be helpful, make a contribution, just like everyone else.
I learned that here.
It is my hope that all of us learn that same lesson so that whomever is in our lives, so that all those with whom we come in contact, we’ll be able to recognize ourselves in them and perhaps treat them with the respect for which all of us yearn.