Having surgery, regardless of how minor, is on the bottom of my list of enjoyable activities, but my recent cataract surgeries contained a huge kindness element for me that raised that procedure closer to the top.
Plain and simple, Pacific Cataract & Laser Institute located in Bellevue, WA, knows how to treat their patients. From initial consultation to post-surgery goodbyes, each staff member offered kindness of which many medical practices aren’t convinced is necessary. Keep in mind, PCLI is an extremely busy medical and surgical office. They perform approximately 50 cataract surgeries two days a week so the comings and goings of their patients make for an oftentimes full waiting room, an always busy front desk, and a maxed out medical staff that never gave the impression that you were just another business statistic for the books.
A separate element of kindness that existed while waiting in the pre-surgery area with other cataract surgery candidates was the camaraderie that existed amongst us. Some were there for their second eye, others, their first. For my first eye, I was extraordinarily nervous in that pre-surgery room, knowing what was coming next: numbing injections into the eyeball. After receiving said injections, I sat in the next surgery waiting area adjacent to and visible by the other candidates awaiting their injections. When the nurse came to usher me into the surgical suite, I waved to those patients and said, “Goodbye my wonderful fans!” drawing a laugh from everyone there that could be heard by my husband in the general waiting area of the medical practice. Perhaps that served as a kindness to those Nervous Nellies and Neds awaiting their next step, I certainly hope so.
And now some more kudos. My personal eye doctor, Susan Wynne of Eastside Vision Care, who referred me to PCLI, mirrors the same commitment to customer service and kindness. Dr. Wynne provides the day after, week after, and month after follow up care post surgery for me. After my first cataract surgery, I more or less got freaked out because of the vision anomalies experienced during my recovery. She compassionately provided a clear explanation for what I was experiencing; she talked me down from my immediate concerns that one could characterize as being somewhat anxious, to believing my vision going forward was forever ruined. Prior to becoming a patient of Dr. Wynne’s earlier this year, my husband and I had little satisfaction for the eyecare we received over the years. We would dread the yearly vision exams because the various doctors with whom we met a) seemed not to care, and b) didn’t provide the type of attention we felt our eyes demanded. Dr. Wynne is certainly the exception.
So, there you have it: two medically focused happy endings provide this week’s edition of Kindness Fridays.
SEE you next week!
My sister, Mary, is one of the kindest people I know. We are only eight months apart in age. You see, Mary was adopted by our parents after our mother suffered three miscarriages. Then, as oftentimes happens, once the adoption procedures commenced my mother got pregnant with me. Growing up, Mary and I always had each other as friends; we always had a playmate. People mistakenly thought we were twins; that’s how close we were, and still are.
So this wonderful, extraordinarily artistic sister of mine did something for me in response to my recent left eye cataract surgery. (See her website that spotlights some of her paintings.)
My siblings and I were raised as Roman Catholics. In our adulthood, we have followed different spiritual paths so that none of us follow the religion in which we were raised. With that said, however, Mary went to Mass the day after my eye surgery because she felt that our parents would also be there and would provide an added prayer boost to Mary’s intentions.
My sister feels very strongly about her connection with our long-deceased parents as prayer partners during Mass and has gone an additional time just this week with the intention that my left eye experiences 100% healing. She will also go next Wednesday so that my right cataract surgery that takes place the day before (April 17th) will be a complete success with no complications.
Mary has a very full and busy life with 5 children and 9 grandchildren. She volunteers every Tuesday morning to collect donated food from local grocery stores for her church’s lunch ministry. She is very attentive to her mother-in-law whose failing health requires a great deal of Mary’s and her husband’s time. She drives friends to doctor appointments, babysits her grandchildren…you get the idea. She’s busy, so adding yet another To Do to her growing list of responsibilities truly says a lot about her.
To be sure, we need more people like my sister who is the embodiment of kindness. Mary’s light shines in many places, near and far, a light that has landed on many over the years.
- If rolling your eyes burned calories, for many people Facebook would be their gym.
- Husband: “I think I’m doing fine. Do you really think I need glasses?” Wife: “Well, considering you’re trying to make a phone call using the TV remote, yes.”
- I wear glasses so I can dramatically remove them to display anger. It was awkward trying to do that with contact lenses.
- Women, you know you’re getting old when you have to wear your glasses in the shower to shave your legs.
- Did you hear the joke about the optician who fell into the lens grinder? He made a spectacle of himself.
- George’s long life was drawing to a close. His family surrounds him on his deathbed. George asks to see his optometrist. So his family gets Dr. Kaplan who on seeing George, says he hates seeing him like that and asks if there’s anything he can possibly do for him. George responds, “Doc, before I go, there’s one thing I have to know. Which one was clearer, A or B?