Tuesday of this week was the day my husband and I had multiple appointments to take care of. After I spent all morning having pre-surgical tests completed at the hospital in preparation for my October 9th hip replacement, I raced home to grab lunch, did some writing business in my home office, and then set out again for another doctor’s appointment that was originally scheduled for 1:30 but my doctor’s office called earlier that morning to reschedule the appointment to 2:45. I wasn’t happy with that change but sometimes – all the time – you just gotta go with the flow.
The problem was, my attitude wasn’t flowing very well by the time I arrived at said doctor’s office at 2:35 pm when the front desk employee told me my appointment was not until 3 pm.
“No, when this office called me this morning to change my appointment time, they specifically said the appointment time was 2:45, there was no indication that 2:45 was the check-in time.”
“I’m sorry, but no, the check-in time is 2:45 for a 3 pm appointment.”
I knew getting all huffy wouldn’t change the current situation but I chose to be huffy – it really is a choice when we choose to be huffy and that’s what I chose to be at that particular moment in time. I’m sure the front desk employee wasn’t the one who called that morning to tell me of my revised appointment time but I guess I felt I had a right to be upset.
Don’t get me wrong, I didn’t yell, I didn’t accuse anyone of being incompetent or anything as brash as that, but I let my mood transfer to that poor unfortunate employee and it was selfish of me to do so. You see, being kind is a conscious decision we make, but not being kind is a decision we make as well.
Fortunately, I had to return the next morning for a medical test and the same employee was at the front desk. I explained that the previous afternoon when I was checking in for my appointment I exhibited a bad mood toward her and I wanted to apologize for it. She thanked me and added that she didn’t think I was in a very bad mood at all. But I’m still glad I apologized. The Universe gave me an opportunity to make things right, and this time I chose wisely.